Privacy policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from Nirvive.
PERSONAL INFORMATION WE COLLECT
When you visit Nirvive, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device. When you browse the Site, we also collect information about the individual web pages or products you view, which websites or search terms directed you to the Site, and how you interact with the Site. We refer to this automatically collected information as "device information".
We collect device information using the following technologies:
- Cookies" are data files that are placed on your device or computer and often contain an anonymous unique identifier. For more information about cookies and how to disable them, please visit http://www.allaboutcookies.org.
- Log files" track actions on the website and collect data such as IP address, browser type, internet service provider, referring/exit pages and date/time stamps.
- "Web beacons", "tags" and "pixels" are electronic files that are used to record information about how you visit the website.
When you make a purchase or attempt to make a purchase through the Site, we also collect certain information from you, including your name, billing address, shipping address, payment information (including credit/debit card numbers used), email address and phone number. We refer to this information as "Order Information".
When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.
By using our website, you (the visitor) consent to third parties processing your IP address to determine your location for currency conversion purposes. You also consent to this currency being stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). We do this so that the chosen currency remains selected and consistent when browsing our website so that prices can be converted into your (the visitor's) local currency.

HOW DO WE USE YOUR PERSONAL DATA?
We use the order information we collect to fulfil all orders placed through the Website (including processing payment information, organising shipping and providing invoices and/or order confirmations). In addition, we use this order information to:
- Communicate with you;
- Review our orders for potential risk or fraud; and
- If it matches the preferences you have communicated to us, we may send you information or advertising about our products or services.
We use the Device Data we collect to identify potential risk and fraud (in particular your IP address) and more generally to improve and optimise our website (for example, by generating analytics about how our customers browse and interact with the website and to evaluate the success of our marketing and advertising campaigns).

TERMS AND CONDITIONS FOR TEXT MARKETING:

We use a text messaging platform to which the following terms and conditions apply. By signing up for our text marketing and notifications, you agree to these terms and conditions. By entering your phone number at checkout and making a purchase, signing up via our sign up form or keyword, you agree that we may send you SMS notifications (for your order, including cancelled order reminders) and SMS marketing offers. You acknowledge that consent is not a condition of purchase. Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc.", a European Union company based in Sofia, Bulgaria, EU. This data is used to send you targeted marketing messages and notifications. After the text messages are sent, your phone number will be shared with a text messaging provider who will deliver them. If you wish to unsubscribe from receiving text marketing messages and notifications, reply STOP to any mobile message we send or use the unsubscribe link we have provided in each of our messages. You understand and agree that alternative methods of opting out, such as using other words or requests, are not considered an appropriate means of opting out. Message and data charges may apply. If you have any questions, please text "HELP" to the number you received the messages from. You can also contact us for further information. If you wish to unsubscribe, please proceed as described above.

DISCLOSURE OF PERSONAL INFORMATION
We share your personal information with third parties who help us use your personal information as described above. For example, we use Shopify to help us develop our online shop: you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how our customers use the website: You can read more about how Google uses your personal data here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, please visit the Network Advertising Initiative ("NAI") education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising using the following links:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not change our website's data collection and usage practices when we see a "Do Not Track" signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access the personal data we hold about you

and to request that we correct, update or delete your personal data. If you wish to exercise this right, please contact us using the contact details below.
If you are a European resident, please also note that we process your data in order to fulfil contracts with you (e.g. if you place an order via the website) or to pursue our legitimate business interests listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
If you place an order via the Website, we will retain your order details for our records until you ask us to delete these details.

CHANGES
We reserve the right to update this Privacy Policy from time to time, for example to reflect changes in our practices or for other operational, legal or regulatory reasons.

MINORS
The website is not intended for persons under the age of 18.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at help.Nirvive@hotmail.com. We will endeavour to respond to you as soon as possible.